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Shipping Information

Multiple Recipients and Future Ship Date Requests

For special requests please call Hottie Biscotti at 559-296-5043 prior to checkout.

FedEx Ground Home Delivery Domestic

1–5 business days within the contiguous U.S.; 3–7 business days to and from Alaska and Hawaii.

FedEx 2day

By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences). Delivery to some rural areas of Alaska and Hawaii in 3 business days.

FedEx Standard Overnight

Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas. Not available to Alaska and Hawaii.

FedEx Priority

Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas; by noon, 1:30 p.m. or 4:30 p.m. on Saturdays. Delivery to and from many areas of Alaska and Hawaii in 1 or 2 business days.

UPS Standard

Day-definite delivery typically in one to five days.

UPS 3 Day Select

Delivery by the end of the third business day to the 48 contiguous states.

UPS 2nd Day Air

Delivery by the end of the second business day. Some locations in Alaska and Hawaii may require additional time.


All shipments are pre-paid and delivery is guaranteed to the complete and correct addresses we are provided. Due to the perishability of our products, we are unable to forward your order if an incorrect address is given. We cannot ship to a P.O. Box or an A.P.O./F.B.O. Box.

Overnight shipping may be required to warm climates.

Redirected packages and Weather Delays

We cannot refund shipping monies for packages not delivered due to:

  • Incorrect addresses, which includes omission of suite, apartment, unit, floor or building numbers etc.
  • Adverse weather conditions, natural disasters etc.
  • Civil unrest, labor disputes, work stoppages or transportation disruptions.
  • Recipient refuses delivery of package.
  • Incorrect Name and/or /Business Name.
  • We reserve the right to pass along additional charges in the amount of $10.00 from the shipping carrier to the ordering customer resulting from incomplete or incorrect delivery information. If requested, we will re-ship undeliverable or returned packages at a cost to the sender (product and shipping).

Shipping to Hospitals

Sender must specify a room number and add Patient by recipient's name, if applicable. We can only guarantee delivery to the mailroom or receiving department of the location. It is the responsibility of the hospital to deliver the gift box to the patient or person. We cannot offer shipping refunds.

Shipping to Hotels or Universities/Colleges

Sender must specify the receiver is a Guest or Student or provide title for recipient. It is important the sender provides all applicable address information for the recipient, including but not limited to: room/apartment numbers, suites, floors or building number and/or name, Hotel or School name, etc. Deliveries to Hotels and Universities/Colleges may be delivered to a centralized mailroom or receiving department. We can only guarantee delivery to the mailroom or receiving department of the location. It becomes the responsibility of that department to deliver the gift box. We cannot offer shipping refunds.

How Can We Better Serve You?

We welcome your questions, ideas and suggestions. Please contact us at 559-296-5043 or via email to . It is a pleasure to serve you. Thank you for shopping Hottie Biscotti.